About Payment

Q: How do I buy items on Lana Time Shop?
A: Browse the product, add it to your cart, choose a payment method, enter shipping info, and complete the payment.

Q: Are prices in USD?
A: Yes, all prices are listed in US dollars.

Q: Can I pay in another currency?
A: Yes, your payment provider will convert USD to your local currency automatically at checkout. Small conversion fees may apply.

Q: What do “Deposit,” “Balance Payment,” and “Full Payment” mean on Lana Time Shop?
A:

Full Payment: Pay the entire price upfront. Your order is confirmed immediately. Best for in-stock items.

Deposit + Balance Payment: Common for pre-order items. First, pay a deposit to reserve your order. Later, pay the balance when the item is ready to ship. Make sure to pay the balance before the deadline, or your order may be cancelled.

Q: Can I change my payment method after placing an order?
A: Once an order is placed, the payment method cannot be changed. If you need a different option, please cancel the order (if possible) and place a new one.

Q: What if I need a refund?
A: Contact us with your order information. We will process your refund as soon as possible. If you don’t receive the refund within three days, please feel free to contact us to check.