About Shipping

Q: What shipping methods are available?
A: We offer multiple shipping options, including standard and express services, depending on your location.

Q: How long does shipping take?
A: Delivery times vary by method and destination. Standard shipping usually takes 7–21 business days, while express shipping takes 3–7 business days.

Q: Can I track my order?
A: Yes, once your order ships, you will receive a tracking number to monitor your package.

Q: Do you ship internationally?
A: Yes, we ship to most countries worldwide.

Q: Are customs or import taxes included?
A: For orders shipped to the US and Europe, all taxes and duties are included in the price. You won’t need to pay any additional fees upon delivery. If any customs charges do occur, please do not refuse the package. Simply pay the fees first and then contact us for reimbursement — we will cover all costs.

Q: How much is shipping?
A: Shipping fees depend on the destination, package weight, and chosen shipping method. The cost will be shown at checkout.

Q: What happens if my package is lost or damaged?
A: Please contact us immediately. We will work with the courier to resolve the issue or arrange a replacement/refund.